16/04/2010

Mega sale at the Outnet.... Did they mean mega server meltdown?

Good morning everyone! So the Outnet huge birthday £1 sale has turned out to be a total meltdown for a lot of fashionistas out there. The sale opened at 07:30 and within seconds the servers were totally crowded, which means only a limited number of happy few got through. I logged in too late, by then there was no getting in. Just a lousy error page...











It just goes to show the sale was extremely popular, which is great, but poorly thought through. Maybe, instead of putting a time limit to when people should RSVP, the number of RSVP's should have been limited to x thousand people?

I know it is easy to think in hindsight and in the end it is not a biggie, but somehow I don't hold NaP and the Outnet in such high regard as I used to. Anyhoo... off to focus on something more productive for my morning. Ta ta!

8 comments:

Anonymous said...

Agreeed!

Little S said...

I eventually managed to log in around 09:00... Total waste of time. By then the only items left were monstrosities that should never have been created by so-called designers in the first place. I wouldn't have spent £0.01 on any of them, let alonen £1.

Anonymous said...

I managed to get a pair of J brand Angi jeans, though they will probably be a bad fit or something after all that effort!

thedutchesss said...

I got the e-mail at 8.23 (european time) and I immediately clicked on the link and guess what? error message! I tried for 2 more hours but I never got anything. I really feel like going shopping now or buy comfortfood!

Little S said...

oh no... Sounds like you and I had similar experiences. What a PR disaster for them. Do check out the bargain finds I list in my other blog, the asos outlet has some really cool stuff!

Little S said...

Check out this great article which sums up how this whole episode may end up in tears not for the fashionistas out there, but also for the Outnet. http://www.leapfrogg.co.uk/froggblog/2010/04/the-outnet-designer-sale-fail/

thatgirlontheside said...

Hi Little S - found your blog via the link on Facebook today - liking your blog :)

It was a rather poor experience with the outnet today indeed. I shop with them on a regular basis, so today's experience was really rather bad. I'm still surprised that they were shocked at the level of interest and the major hit on their servers after the debacle of the Clearance Sale last month, and after the heavy promotion they gave to this sale... they must have realised this was going to be huge...?

Even with the apology given by them today (after the hurrendous tweet they posted which I captured on my blog), this has to be a PR disaster for them.

This was my take on the day - oh dear...
http://thatgirlontheside.wordpress.com/2010/04/16/the-outnet-1st-birthday-sale-what-happened/

Jools x

Little S said...

Hi Jools! Yes, I totally agree! Pathetic case of crazy PR! They totally underdelivered on this one! I used to love them so much! I also like your blog a lot, going to add it to my reading list! xoxo